T truthismysteel 2 Messages 130 Points Sat, Nov 14, 2020 7:09 PM Closed Unable to Upgrade to Newest Version of Trend Micro for Mac - Serial Number.Wont Work Hello, Ive just updated to Big Sur (iOS 11.0.1) on my Mac.
Trend Micro Antivirus Offline Software To SupportTrend Micro informed me via a pop-up that I need to update to the latest version of the software to support the new OS.I uninstalled the old version (Trend Micro Antivirus 10.0.1686), reinstalled the new version (Trend Micro Antivirus 11.0.1924) with all the correct downloads (trust me, I checked MANY TIMES).
Trend Micro Antivirus Offline Serial Number Is InvalidEach time I try to activate the latest version, it tells me my serial number is invalid. ![]() But if Trend tells me I MUST update, offers me a free update (per the pop-up I received) but then tells me my serial number is invalid. I have tried this many different ways and after a few hours of uninstallingdownloadinggoogling. Im done. My product is through Best Buy. I know I have the correct serial number, as i confirmed it in my purchase receipt, my Trend Micro account AND while using the Trend Micro Diagnostic Toolkit to uninstall my current version. Who can tell Trend Micro that my 2020 serial number should work for the 2021 version, which is the only version compatible with my updated system and is apparently a free upgrade, per your pop up For now, I remain unprotected, which really stinks since I pay for this protection. Thank you:) Problem Updated 4 m ago 153 1 1 2 Was this Post Helpful No Yes How can we improve Send Feedback.
0 Comments
Leave a Reply. |
AuthorWrite something about yourself. No need to be fancy, just an overview. ArchivesCategories |